Because our products are sensitive research materials, our returns policy is built around safety and product integrity.
Non-returnable items
No peptides are refundable and all sales are final.
Damaged or incorrect orders
If your order arrives damaged or you received the wrong item, contact us with your order number and photographs.
How to start a claim
Email us or message LINE peptheos with your order number and the issue. Keep the packaging until your claim is resolved.
Refunds
All sales are final and no eligibility of refunds will be issued.
Cancellations
Orders can be cancelled only before dispatch. See the FAQ.
For research purposes only. Not for human consumption. Not for use in diagnostic, therapeutic, or clinical procedures.
